Retail visitors -
To purchase the works shown on this site simply browse to the piece you are interested in and add it to your order.
When you have added all the items you require to your order, simply click the “checkout” button to continue the ordering process.
The ordering process involves creating an account for you and collecting your contact details only. In the interest of security and due to the nature of the product (i.e. in most cases being of a limited edition) we do not take payment online. Your order will be processed and a customer services representative will contact you during normal opening hours to complete your purchase.
Orders are processed in the order that they are placed. Should you have any enquiries about your order, a reference number will be given when the order is placed, please quote this reference if you need to contact us with regard to your order.
We aim to get the product to you within 7 days from receipt of order.
All orders are carefully checked before dispatch. Occasionally items are damaged and we will make every effort to rectify the situation.
We will do our best to ensure that you are fully satisfied with your purchase.
If the goods are damaged in –transit or faulty, please notify us within 3 days of receiving them. Keep all the packaging material; we will arrange to have the item returned at our expense. You will be given the option to have the product replaced at no charge to you on a convenient date or to have a full refund. This does not affect your statutory rights.
Goods that are not acceptable for any other reason may be returned within 7 days for a refund but you must contact us first for authorization. Goods returned which are not defective or faulty will be subject to a 20% administration charge. This does not affect your statutory rights.
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